One way to is going to Tess's signature. She will have a link to the Help & Support site. There, you may make a thread of some sort. Another way is to PM an Oekaki Moderator. ^^
Although, Lexi does have a good point. I think that maybe this might have been a strange coincidence..
I suggest letting a Mod solve this. I apologize for getting myself involved, and I wish you both the best of luck in your situation.
~KH