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SITE PROBLEMS-----------------------------------------------------------------------------------------
Why Chicken Smoothie? How did you come up with such a name?Tess wrote:I think CS started around April 2008, but it was called Silent Wolf Kennelz (SWK) for the first month or two because it was a different website back then (a fan site for the Ubi Soft/P.F. Magic 'Petz' game series). I was hosting it on the chickensmoothie.com domain name even when it was called SWK because 'chickensmoothie' used to be my username, and after a while I just named the site after the domain so I could get rid of the SWK title (it embarrassed me)
this is why the site's name has nothing to do with the contentFor the first couple of months there was no unique pet codes assigned to pets you adopted, so it was impossible to prove ownership of any pet. We added unique adoption codes in July, and some of those pets were later added to accounts when we introduced the account system sometime later (I don't remember when that was, I guess maybe August or September)
SWK itself probably started in around 2003/2004 I think... but it was a very small website with only a few regular visitors and has nothing to do with the current site (apart from the brief period that the two websites were connected). SWK went extinct when I decided to specialize only in adoptables, probably about 6 or 7 months after CS started. CS was like a parasite on SWK, slowly growing until it took over completely

How many pets are there on CS?There's a spreadsheet
here with all the pets ever made
Can I be an Artist/Mod/Helper?There are enough staff to keep CS running smoothly

If Tess decides she needs more help, she will make an announcement and you can fill out an application. You will not become an Artist/Mod/Helper simply by asking.
The items on my pet aren't changing when I put different items on!Hold down Ctl and hit F5. The problem here is that computers tend to be lazy and just use the last image instead of reloading all new ones. You are just seeing the old image.
My sister/friend/brother uses my computer. I see that scary message whenever we trade. Will we get banned?As long as they are two separate people, you can trade all you want so long as there are not too many one sided trades.
There seems to be a misconception that people need to announce who shares a computer by putting: "My sister uses this computer so don't ban me" in their sig file. The truth is, mods and admins don't care. Trade history speaks louder than words so don't bother.
What is COPPA?Children's Online Privacy Protection ActUS residents under 13 year old can not post on the forums or send messages, except on oekaki. They get uncoppa'd either when they turn 13, or if their parents send in a permission slip.
There's a guide
HereWhat is a "list pet"? I see it all the time when trading and around the site!Here is what people usually mean when they say "list pet"
I see many people who are merging or have merged accounts. What's that about?Currently merging is no longer allowed. You can read more about this
here or you can read the old FAQ for it
hereHelp! All my images won't load!Did you accidently block images from CS?
Check here if you use Firefox:
Go into Tools->Options, go to the Content tab, click the "Exceptions..." button next to "load images automatically". Remove static.chickensmoothie.com from the blocklist.
Why is the users online not displayed anymore? Why does search not work?It is periodically disabled in times of high lag to cut down on lag. Wait ten minutes or so and try again.
Oekaki isn't working. I can't use buttons when trading pets. I can only add by ID numberYou need Java in order for these features to work. Try reinstalling it from
http://www.java.com/I keep getting logged out of the site. How do I stop this?You probably have cookies disabled. Enable them to stop this problem.
Click Tools, then Internet Options. On the Privacy tab, check that the slider is set to the default (medium).
If that doesn't work, click the 'sites' button on the privacy tab and make sure CS cookies are not blocked.
I can't see the first topics of posts.Go to My account
Board Preferences
Edit Display Options
Ensure the drop down boxes say the following:
All Topics
Post Time
Descending
All Posts
Post Time
Ascending
I get the message that I have new messages but there is nothing there!Your inbox is full. Delete some messages then press the button here that says "Release all on hold messages."
Why are some pets unknown rarity? When will they get their rarity?Typically at the end of the month Nick updates the rarities. Just like the archive update, there is no set date. Pets that are currently adoptable will not have rarities until they are discontinued/retired and new pets are available. Pets that are part of an event or holiday will probably have their rarities updated at the end of the month instead of the day they are discontinued.
My post count is going downPost count doesn't mean anything here, but it usually means some old threads were deleted. There is an auto delete software that frees up old posts from time to time, but that does not affect your post count.
My friend or I can't log in! I can't remember my email address.Anything to do with private information like email and passwords cannot be discussed on public forums. Send in a help ticket using the Help button in the upper right hand corner and select "I can't log on"
How do I make a background image transparent?Spotty wrote:First, make sure that you do not draw anything on the white layer that's at the bottom of your oekaki, you have to hide it. The checkered background has to be showing. Finish, save and post the oekaki.
How to get the image URL (on internet explorer):
- Step one: Right-click the image you want, and then click properties in the menu that shows up.
- Step two: Highlight and copy the Image Adress (URL).
Okay, so here is the URL for my drawing, just the way it looks when I copy the image location:
- Code: Select all
http://www.chickensmoothie.com/oekaki/image/image.php?id=575807&size=large&format=auto&rev=2
You see the part that says format=auto close to the end of the URL? If you change auto to png the image will show up with a transperant background. The code now looks like this:
- Code: Select all
http://www.chickensmoothie.com/oekaki/image/image.php?id=575807&size=large&format=png&rev=2
If you post this code with img tags around it, it will show up corrrectly with transperant background.
- Code: Select all
[img]http://www.chickensmoothie.com/oekaki/image/image.php?id=575807&size=large&format=png&rev=2[/img]

The poll I created is messed up! There are many duplicate options!This is a known bug with no known solution sorry.
How do I make links on the forums?To make the link words:
[url=linkhere]Words here[/url]
To make the link an image:
[url=link here][img]image%20code%20here[/img][/url]
How do I edit or make trade rules?Under "trading center" is a button called "trade settings". Click that.
Where is the CS achievement page?It is
hereWhat happened to my post? Why does it have to be approved?CS has a list of blacklisted sites where pictures from those sites have to be screened and approved by a mod before showing up.
How big can my signature be?1500 characters and 786x401
I put a background on my pet but it is covering the pet. How do I fix it?Under the items box is a check box called "rearrange mode". Click that. Then hover over the background and you should see green arrows show up in the bottom left hand corner of the item. Click the down arrow until it is below the pet.