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Re: CS Mall is now open!

Postby KittyKat~ » Sun Dec 15, 2013 9:34 pm

daisyandlucy262 wrote:
Tess wrote:
daisyandlucy262 wrote:And it would be an good idea to list people who buys them and got them in an meggage to your self to know who's got them and who's not

we have paypal receipts for all purchases, and our customers also have a copy of their receipts by email, so we know who's bought stickers and who we've shipped things to :)

Oh ok I got an quesion what happens if someone buys there stickers but some are not there wouldn't the complain?

I believe most of these issues (should it happen) could be dealt by sending in a help ticket to the admins^^
so they can deal with it personally, depending on your issues
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I've been going through a lot of rl stuff so I will be mostly inactive. Thank you for understanding<3
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Trying to get back into CS after a long time of being inactive with trading! Please be patient with me
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Re: CS Mall is now open!

Postby FNAFLover » Sun Dec 15, 2013 9:36 pm

What happens if your stickers are sent somewhere else but they say give me an refined?
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Re: CS Mall is now open!

Postby Tess » Sun Dec 15, 2013 9:44 pm

We are providing a similar service to every other online store and we deal with the same potential problems as everyone else who needs to deliver something by mail. If you're not sure how online shopping works there may be some good information available by google search.

We copy and paste the addresses we're given by customers and we print those addresses directly onto the envelopes, so if we mail it to the wrong address then that is the fault of the person providing the address. If you place an order and have a problem with it then you should send a help ticket to us about it so we can discuss those unique circumstances. At the moment we've never received an order from you daisy so I'm not sure what you're so concerned about.
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Re: CS Mall is now open!

Postby FNAFLover » Sun Dec 15, 2013 9:47 pm

Tess wrote:We are providing a similar service to every other online store and we deal with the same potential problems as everyone else who needs to deliver something by mail. If you're not sure how online shopping works there may be some good information available by google search.

We copy and paste the addresses we're given by customers and we print those addresses directly onto the envelopes, so if we mail it to the wrong address then that is the fault of the person providing the address. If you place an order and have a problem with it then you should send a help ticket to us about it so we can discuss those unique circumstances. At the moment we've never received an order from you daisy so I'm not sure what you're so concerned about.



I know I am worried if cs shuts down and the stickers are or aren't executive
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Re: CS Mall is now open!

Postby Tess » Sun Dec 15, 2013 9:53 pm

Well if you feel that it is too risky to place an order with us, that's fine, it's not a requirement to buy stickers.
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Re: CS Mall is now open!

Postby FNAFLover » Sun Dec 15, 2013 9:55 pm

No I mean something bad could happen..... Like someone hacking for free stickers that's possable
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Re: CS Mall is now open!

Postby forecast » Sun Dec 15, 2013 9:58 pm

daisyandlucy262 wrote:No I mean something bad could happen..... Like someone hacking for free stickers that's possable

I don't think you can hack an online store for free stickers, tbh. Onlines stores by my knowledge are much more safe than RL ones since shoplifting is very unlikely in online stores.
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Re: CS Mall is now open!

Postby FNAFLover » Sun Dec 15, 2013 10:00 pm

Oh ok...
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Re: CS Mall is now open!

Postby forecast » Sun Dec 15, 2013 10:12 pm

I have a question, i looked at the mall to see what stickers to buy [ i'm buying the big pack without the sunback edit: sorry typo x3 ] but there's no price in the british currency [ £ ] does it still get converted or are you only taking dollars now?
Last edited by forecast on Sun Dec 15, 2013 11:23 pm, edited 1 time in total.
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Re: CS Mall is now open!

Postby Tess » Sun Dec 15, 2013 10:41 pm

Acarmica wrote:I have a question, i looked at the mall to see what stickers to buy [ i'm buying the big pack without the sunjewel ] but there's no price in the british currency [ £ ] does it still get converted or are you only taking dollars now?

edit: it might be a temporary Paypal problem with the currency conversion, but it will convert to pounds for you when you get to the final checkout/confirmation page so if the total doesn't look good at that point you can cancel the sale

it's a temporary problem so it should look right again in a day or 2
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