sell/giveaway this site

[illumié]

I understand the sentiment above, but improving and repairing staff/user engagement is also a reasonable goal for the site going forward given how such a small situation created so much discord within the community so quickly. Its a matter of great concern that should be taken more seriously rather than being brushed aside. We should be on the same team.

I just sincerely wish that lack of communication would be considered a concern alongside security. All I want to hear is that communication concerns are recognized by the staff and steps for improvement will be considered.

v Like that lol, thank you. I'm struggling to get my point across in a helpful way lol

[ᗢᘏᓗ]

i don't know about selling the site, but i'm seconding what everyone else is saying. transparency seems to be a reoccurring issue here and at the very least i hope that higher ups can take something from this. the overall grievances here did not originate from this situation alone, after all. i understand that there is not a lot that an average moderator or AA can do or even disclose, so in most of these situations i understand the lack of comment from them. it's not their duty to disclose what they aren't allowed to, or what they don't know or understand in the first place because they are not told. i see a lot of users pointing fingers at regular staff members for things like this but the truth is that they don't have the authority. they don't give us answers because they can't.

hiring coders would be a great idea for the site itself just to keep things smooth and assist nick when he's unavailable, but i don't think that will fix the core of the upset here, and i'm not referring to the compromised accounts situation. like i said, that's not the sole problem, although it did seem to strike a match to the gasoline that was already being spread around by preexisting issues so it serves as a good example. hiring new coders would not fix lack of transparency. hiring any amount of new staff of any kind under the current admin's guidance won't do anything because those individuals simply don't have the authority to disclose these things no matter who they are. as far as i can tell, only the admins of the site do, and it's up to them and them alone whether or not anyone under them can give us any closure no matter what they may or may not know. they can lock threads if they believe that things are getting heated (make sure you're being nice to everyone, guys! it's the epic thing to do!) or if there are multiple threads discussing the same thing, but in this situation i believe that's the extent of their authority aside from incredibly vague responses to questions that they probably don't know the answers to either. that, and their own personal opinions on the matter, which don't give us much aside from insight to what their thought process is during situations like these. lack of transparency like this is what causes panic.

it is not the fault of nick, or any staff member, that there was a data breach on a site that they have no involvement in, but the fact still stands that multiple accounts were being compromised over a proportionately short period of time which led to a mass reversal of trades with (as far as i'm aware, since i only know vague details of the matter) little to no compensation or real explanation for the situation, affecting not only the hacked users but a very large amount of users who were nothing more than bystanders to the chaos. a lot of users were affected by this, and even those who weren't involved at all still caught wind of it. those who didn't hear it from the affected users heard it from friends, those who didn't hear it from friends heard it from the forums, those who didn't hear it from the forums heard it on external sites and platforms, and so on. people found out that their account could be at potential risk from the community, not the staff, and that's a lot of people's issue here. the trust between the userbase and the higher ups is wavering because of things such as this. people are becoming tired because this isn't a one time thing, which leads to threads like this one (and the 2020 "sell cs" thread and many other similar threads) to pop up.

i do believe that this was being looked into before the outcry began, but as other users have said, just a simple "we're aware of the current issue and there is no need to worry since we are actively looking into it" would suffice, or better yet, a quick visible reminder for users to make sure they're staying secure and potentially change their passwords if not. we don't need to know the nitty gritty of what's going on at that time behind the scenes, we don't need to know all of the details, we just need to know that the issue is already known and that we can relax knowing it's actively being looked into. a lot of the panic came from the uncertainty of whether or not anything was going to be done or even if anyone in higher positions cared about their panic.

saying nothing just leads to the only source of information being from word of mouth, gossip from fellow players, a game of chickensmoothie telephone between users trying to figure out what's going on and in the process potentially blowing everything out of proportion with speculations. this is all we can do if we don't really understand what's happening.

don't get me wrong, i understand why your first instinct would be to keep it on the low until there's a proper fix for the situation. you want to fix it before you announce it, so that way no one can exploit the problem before it's patched up, right? most services and companies do this to protect their users, it's extremely common. however, if that's the case, why are we even allowed to discuss it in the first place? it's being openly discussed in more than a handful of threads without being hidden. that would be the opposite of keeping others safe and only spreads panic because it's reaching more users without any official statement on the matter aside from replies that come several days later that wouldn't have even appeared if not for the uproar the community has been making. it was also said that there was no announcement because it might cause panic, but that doesn't make sense to me either because of the same reason stated above. all this delay did was keep more users oblivious to the fact that their accounts could be at risk (while other users are panicking and airing out that there was indeed an issue, which defeats the purpose of keeping it on the low). the inconsistency is going to contribute to the lack of trust between staff and userbase because it doesn't make any sense and might sound more like an excuse than an explanation regardless of whether or not that's what it actually is. things like this are not new (given how far back complaints like this go) and as far as i'm aware they are not uncommon either. i'm not entiely keen on the site being sold because of the reasons that other users have already stated but i do believe that there is improvement to be had in our current state and i hope that users being vocal about things like this will help to get us there so we don't have to entertain the idea of CS belonging to anybody else in the first place.

so yes, we can tighten the site's security, but keep in mind the site security is not the one source of people's discontentment. threads like this one, calling for something as drastic as selling the whole site, do not exist because of a security breach, or even because of the miscommunication in this one particular circumstance. this much disdain did not come from one situation alone. i think that's something we should all remember and take into consideration moving forward.

[sunka]

i support some kind of change. i don’t appreciate the belittlement and lack of care that came from the staff surrounding this matter, and it has changed my entire view of the site. i used to play daily, interact with users all over the site and make regular c$ purchases. considering the incident not only took c$ that i purchased off my account, but also put my account over 800c$ into the negatives, i’d have appreciated a little more respect and sensitivity from the staff - instead, i was given no answer to what happened to my account for 12+ hours, little reassurance that it wouldn’t happen again, and a copy and pasted message which felt incredibly insensitive.

i understand that this ‘didn’t effect a lot of users’ to the staff, but, my account alone had 19 reversed trades. that means that from simply my trades alone, 19 other people were effected, many of which have been inactive. it feels poorly worded to suggest that this was only a small amount of users effected, and there was no reason to make an announcement. i understand not wanting to make a global or front page announcement to the entire community, but at the very least, a message sent to those who were having trades reversed would have been appreciated. had this have been understood quickly, with a sincere and proper apology, i would feel very different than i do right now. but, all those effected received were backhanded comments.

i appreciate the staff. every single member on it. i appreciate the time and effort put into a game run entirely on a volunteer basis. that doesn’t change the fact that this was not handled appropriately, and still is just trying to be shoved under the rug. all i would have wanted was a simple heads up. a quick ‘hey, by the way, an account was compromised and we need to reverse some of your trades’ would have sufficed. may i still have been a little frustrated that i spent so much time on trades to have them reversed? sure. would that frustration have been towards the staff? no. what i don’t think those reading these responses are understanding is the point is not how many users were effected. the point is not that we received back what we traded so in theory we didn’t lose anything. the point is that there is no accountability when it comes to transparency, and there hasn’t been a sincere apology to those who were effected by the situation.

i feel that there are others who had trades reversed and were sitting in silent confusion because they’re scared to speak up, for the fear of receiving a warning or having their thread locked. what about those that aren’t active right now? even now, days after the fact, it seems no one really is listening because i think at the minimum, sending a message to those whose trades were reversed would at least show that someone, anyone, actually cares about what the players of the site have to say.

do i want the site to be sold? probably not. but what i do want is to know that the staff understand WHY so many people were so upset by this. it’s not the pets. it’s not the c$. it’s not even the trades or my time, honestly. it’s the fact that this is supposed to be a community, yet when this like this happen, which they have before and probably will again, we are shown time and time again that the community doesn’t really matter to the higher up staff that make the decisions. and as someone that’s been here since 2010 and dedicated so much time to the site, it hurts.

[onion]

nah this aint it and its been suggested before.

before yall come at me like... think about it. you really want this site sold to someone who cares even less about it than tess might? i doubt anyone wouldnt care less likeeeee tess crafted this site for a reason. i understand yall are frustrated and tired but no support from me whatsoever here. add 2fa. add pins. add security. dont just give up.

[Darni]

nah this aint it and its been suggested before.

before yall come at me like... think about it. you really want this site sold to someone who cares even less about it than tess might? i doubt anyone wouldnt care less likeeeee tess crafted this site for a reason. i understand yall are frustrated and tired but no support from me whatsoever here. add 2fa. add pins. add security. dont just give up.

I think person who made the post was banned as the original message was removed and all other posts from them are gone, but they had been back and forth with everyone explaining why they think it was good. I think a lot of people ended up just agreeing we need more coders because Nick is the only one doing it. I agree with adding just multiple things and not just selling the site

[onion]

nah this aint it and its been suggested before.

before yall come at me like... think about it. you really want this site sold to someone who cares even less about it than tess might? i doubt anyone wouldnt care less likeeeee tess crafted this site for a reason. i understand yall are frustrated and tired but no support from me whatsoever here. add 2fa. add pins. add security. dont just give up.

I think person who made the post was banned as the original message was removed and all other posts from them are gone, but they had been back and forth with everyone explaining why they think it was good. I think a lot of people ended up just agreeing we need more coders because Nick is the only one doing it. I agree with adding just multiple things and not just selling the site

oh huh! i thought normally itd say Guest instead of deleting the original message.. learn somethin new every day! anyway i 100% agree on more coders and higher ups as well as adding more security measures!!

[sirenni]

nah this aint it and its been suggested before.

before yall come at me like... think about it. you really want this site sold to someone who cares even less about it than tess might? i doubt anyone wouldnt care less likeeeee tess crafted this site for a reason. i understand yall are frustrated and tired but no support from me whatsoever here. add 2fa. add pins. add security. dont just give up.

I think person who made the post was banned as the original message was removed and all other posts from them are gone, but they had been back and forth with everyone explaining why they think it was good. I think a lot of people ended up just agreeing we need more coders because Nick is the only one doing it. I agree with adding just multiple things and not just selling the site

wait were they banned because they made this suggestion ? (Obviously users don’t know but if a staff member sees this id love a response) im generally confused, you can’t be banned for that right ?

I agree with what was said above ~ I don’t want to see this site sold and then completely change and or require you to pay real money to move on/play though more coders definitely need to be hired ! It’s to much for one person to do ♥

[vicasterology]

hey guys, i'm really sorry for any drama or anything this post may have caused. i was hacked on july 2nd, so none of the posts made then were made by me. in fact, i haven't posted at all in 2023 and i've only logged on a handful of times at all this year to edit my account and adopt pets. i'm really frustrated at the fact that they created such a big scene on my account and attempted (or succeeded) to get this account in discourse under my name when i literally wasn't active at all during the hackings and therefore had no opinion on them or cs staff (because i had no idea they were going on)
if the mods could please lock this thread that would be greatly appreciated.