Phone won't turn on???

[Rainyli]

Heyy if there are any tech experts around here I could use some help ;-;

I have a Google Pixel 4a that won't turn on. It responds with haptic feedback when I try to scan my fingerprint, but the screen won't light up at all.

It's been like this since I dropped it. In the past (once or twice) I've dropped it and had this problem, except it was fixed by plugging the phone in to charge. It woke up within minutes. But this time it won't.

I've tried the "find my phone" feature. I've tried holding down the power button, and holding down the power + sound down buttons, and I've tried both of those while it's plugged in. My mom tried to call me and it didn't vibrate or anything, but it might be on silent.

I don't know what to do, please help :"")

(might send gifts to people who give helpful advice - no promises though)

[Rainyli]

UPDATES

5/11 - phone won't turn on after being dropped. still responds to fingerprint scanner with haptic feedback

5/11 - vibrated one time when I held down the power + sound down buttons

5/12 - small green bar of light appeared in the corner for a split second when holding down buttons described above

5/13 - taking it to a repair shop to see if they can fix it

5/13 - repair shop person said to call Google so we're trying to do that now...it's a huge hassle tho lol

[flooxii]

I'm not a tech expert, but have you tried holdong the power button for a bit?

[cuddle]

you might wanna get it checked out at a shop (?) in your area, if this has happened multiple times and now its completely not working there might no be much you can do besides get it checked

[Wheeze]

Ideas!

1. Phone on charger for 10 minutes, then press hold power button to restart (30 seconds or more)

2. Hold power button, volume down, don't release until 'safe mode' shows up

Really the only advice I can give

[Rainyli]

ty guys for all the ideas <3 unfortunately I've already tried all those (besides taking it to a repair shop which would likely be the next step) but I'll try them again just to make sure ^^

[flooxii]

ty guys for all the ideas <3 unfortunately I've already tried all those (besides taking it to a repair shop which would likely be the next step) but I'll try them again just to make sure ^^

Wish you luck! 🤞

[Rainyli]

Update - after massaging/tapping my phone for a little bit (as suggested in a youtube video), I tried holding down the power + sound down button, and it vibrated!! It usually does that when fully power it down, so my theory is that the system still works but the screen is broken :"D
Does anyone have tips for backing up files from a mostly-unresponsive phone?

[Rainyli]

Does anyone have tips for backing up files from a mostly-unresponsive phone?

bump

[The Shattered one]

Oof My dads an IT if he were here he could help you fix that but the best thing to do is take it to a place that can you could have broken it on the drop I'm not a tech expert... I only have a Moto G pure...