by Rohan. » Wed Dec 27, 2017 4:40 pm
Hey all, Reminder that any commission and art trades need to be upheld in a timely manner. Many members have issued complaints and reports of users neglecting duties in trades and sells of art to staff.
We ask that if you are guilty of such, to please complete them in a timely manner, issue a refund, or discuss with the buyer/other half of the trade to come to an agreement.
In the future, if claims are brought to staff, we will be implementing a strike system.
Complaints against the negligent artist will start becoming strikes. The first few strikes will earn a talk with staff, after that you will no longer be able to advertise on the loc discord, fanclub, or website.
What can you do to prevent this?
1. Complete art in a timely manner, if something comes up, discuss 1x1 with the buyer and come to an agreement- do not leave them hanging.
2. Neogiate with the buyer/seller, perhaps do not accept or send full payment until art is in progress or completed.
3. You don't have to rush a piece, but if it's taking a while or is more challenging, keep in contact and let the buyer know.
4. If you have problems bring it to LOC staff(starry knight, me, willow, Dragoncool, charboo, sunbears, Pengu, vraska, bootless box, red weasel ) or cs staff.
If behavior continues staff will be forced to take additional steps possibly blacklists, artist beware, or changing rules with tokens and loc currency.