by Atwood » Wed Sep 27, 2017 12:28 pm
With the Trade Rant thread, we found that many people who frequented it were getting increasingly sensitive to even the slightest unfairness in trades and would rant about things that were barely unfair, actually *were* fair, or even trades that were overpays to them but just not exactly what they wanted. The culture of the Trade Rant thread encouraged people to see trades as 'bad' just so they would have something to share on the thread, and also encouraged more exaggerated expressions of anger and the blaming and ridiculing of those who sent them these 'bad' trades, as these exaggerated responses made for more entertaining posts in the thread. In the same vein, those who were often in the thread also tended to become progressively meaner in their cancellation messages for trades, to the point of warranting board warnings, and were more likely to express anger to would-be traders over minor errors.
Basically, rather than reducing people's anger over trades by giving them a place to vent without hurting the ones who sent the bad trades, the Trade Rant thread had the exact opposite effect of increasing anger over trades and encouraging rudeness and mean comments both in-thread and directly to the people who sent the trades, and also required constant attention 24/7 by multiple mods - that one thread accounted for more reports, deletions, board warnings and moderating time than all the rest of the site *combined*, no matter what we did to try to keep it under control. When we experimented with shutting down the thread we found there was a significant improvement in people's manners with the thread gone, as well as a great deal more mod time being available for managing the rest of the site, so it stayed gone and trade rants became disallowed on the site in general.