Name: Magdalena
Age: 16
Gender: female
Species: Harpy
Zoo: Northwood
Looks: feathery shoulder length blond hair, brown eyes. She has big white wings like that of a snowy owl and icy blue eyes. (I hope it's fine to use owl and not eagle, I'll change it if not.)
http://more-sky.com/data/out/10/IMG_397025.jpg+traits: kind, understanding, mature, confident
-traits: a rebel, doesn't listen to the handlers, gets herself in trouble often, sometimes hurts the handlers
strengths: helping other humanoids
Weaknesses: knowing when to stop when she acts like a rebel
Backstory: she used to live freely until a year previously. She hates that place and always tries to escape.
Other:
Name: Jina
Age: 12
Gender: female
Species: Selkie
Zoo: Northwood
Looks:
Human:

Seal:

+traits: kind, smart, calm
-traits: stays by herself, shy
strengths: helping, make people feel good
Weaknesses: isn't very brave, doesn't talk much
Backstory: she lived with her parents until she was 8. Then the people came for them to take them to the zoo. Her parents put up a fight and they were killed in front of Jinas eyes. She still misses them.
Other:
Name: Kanta
Age: 12
Gender: male
Species: Dragonborn
Zoo: Northwood
Looks:

plus dark green dragon wings on his back and dragon tail.
+traits: funny, kind
-traits: sneaky, annoying, lies sometimes
strengths: likes to help and make people smile
Weaknesses: isn't good on picking up when to stop annoying people
Backstory: his parents died when he was a baby, and he doesn't really remember them. After they died, he was brought into the zoo and except for a couple of distant memories, this is all he knows.
Other:
Name: Malcolm (Mal for short)
Age: 23
Gender: male
Rank (include rank and working species): doctor of Fae forest
Zoo: South Glen
Looks:

+traits: nice, helpful
-traits: shy, not strict enough
Skills: is good at healing the fae, knows when they are lying about a problem
Weaknesses: doesn't try to make them listen to him enough, isn't very brave
Backstory: his father is a doctor for humans, and Malcolm always used to sit in his cabinet as a small boy when he was healing people. That way Mal learned a lot and after doing some more training, he applied for the job here. This is his fifth day.
Quote: shy people have the biggest heart of all.
Other:
Name: Kaya
Age: 48
Gender: female
Rank (include rank and working species): handler of centaur plains
Zoo: South Glen
Looks:

+traits: kind, fun, helpful
-traits: stubborn,
Skills: good at her job, likes to talk with the centaurs a bit
Weaknesses: isn't physically strong
Backstory: she used to visit the place when she was a kid, and loved it. It had always been her dream to work there. At 18 she applied and was accepted. Since then she works there, and has never missed a single day.
Quote: smile at strangers because you might just change a life
Other:
Name: Linda
Age: 31
Gender: female
Rank (include rank and working species): handler of Selkie sea
Zoo: South Glen
Looks:
https://www.google.co.nz/search?q=young+lin+beifong&client=ms-android-samsung&source=lnms&tbm=isch&sa=X&ved=0ahUKEwjZhO2Fv_bRAhVCUZQKHbO3AhIQ_AUIOCgB#imgrc=RmET3-zFmH0gBM:+traits: helpful, good at her work, loyal
-traits: bossy, can be a bit mean, doesn't talk much, strict
Skills: she is very good at her job and doesn't shy away from hard work.
Weaknesses: isn't very nice to the selkies, doesn't try to socialize
Backstory: she started the job only a couple of years ago, because she wanted to find out about those strange humanoids. Not liking how they were treated, she stayed because she wanted to help them, she just doesn't know how to express her feelings and that's why she always looks so much in a bad mood all the time.
Quote: successful people aren't gifted. They work hard, then succeed on purpose.
Other:
(hope these are fine! The images for Linda and Magdalena were playing up, do I just linked them.)