CS Mall - closed for a few months, sorry guys!

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Re: CS Mall - temporarily closed, to re-open 10th Feb

Postby SunlightAura » Tue Feb 11, 2014 10:27 am

Twinkleninja wrote:Nnuuuuu
I was gonna buy some stickers...
Looks like the packaging is poor, maybe not..

It seems as though it has only happened once
My packaging was perfect, and so were dozens of others
I wouldn't worry about the packaging being destroyed, there are very low chances of such a thing
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Re: CS Mall - temporarily closed, to re-open 10th Feb

Postby Tess » Tue Feb 11, 2014 11:34 am

We're back open! Although we haven't received new stock yet. We do still plan to add new stickers soon, it just takes a while for them to be produced and delivered to us.

SupaBine wrote:
SunlightWolf wrote:
SupaBine wrote:at last my stickers are there - but the mail destroy all happiness :(

My envelope is break and destroyed - and also the stickers are in a bad condition. :(
Here are two pictures: http://s14.directupload.net/images/140208/smhttt99.jpg
http://s1.directupload.net/images/140208/n33ait4o.jpg

I know it's not your fault, the stickers seems to be great, but unfortunately the mail make me miserable.

That's unfortunate ;_; I never seen a mail company treat this package so badly


Yes, thats right. I also haven't seen something like this. Actually I just wanted to surpise my son with all the stickers. At least not all are damaged, so he could use 6 of them. :oops:


That looks awful, I'm sorry that happened to you! I have contacted the post office about that and they're going to get back to me about compensation. You may get either a full refund or a full replacement, I'll contact you when I've heard back from them

the packaging is pretty basic, we do it that way to keep the shipping cost as low as possible, but if many more get damaged like this then we may have to ship them in bubble envelopes as packages instead of letters which will cost a lot more :(
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Re: CS Mall - open now :)

Postby Kenobi. » Tue Feb 11, 2014 12:30 pm

yay!
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Re: CS Mall - open now :)

Postby Dolce Owl » Tue Feb 11, 2014 9:26 pm

nuuuu the sunback was sold out D:
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Re: CS Mall - temporarily closed, to re-open 10th Feb

Postby SupaBine » Tue Feb 11, 2014 10:09 pm


That looks awful, I'm sorry that happened to you! I have contacted the post office about that and they're going to get back to me about compensation. You may get either a full refund or a full replacement, I'll contact you when I've heard back from them

the packaging is pretty basic, we do it that way to keep the shipping cost as low as possible, but if many more get damaged like this then we may have to ship them in bubble envelopes as packages instead of letters which will cost a lot more :(


wow, thank you - this I didn't expected, because it wasn't you fault. Thank you very much =)
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Re: CS Mall - open now :)

Postby Starrywish » Wed Feb 12, 2014 2:08 pm

It is open again!!
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Re: CS Mall - open now :)

Postby X-Cat » Wed Feb 12, 2014 2:48 pm

Yippee! Unfortunately my Birthday is in July so I have to wait a while to get stickers stickers
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Re: CS Mall - open now :)

Postby Dolce Owl » Thu Feb 13, 2014 11:55 am

Tess, I love the mall and everything , but it seems that the sunback is always sold out and I could never buy it :(
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Re: CS Mall - open now :)

Postby Tess » Thu Feb 13, 2014 1:25 pm

Dolce Owl wrote:Tess, I love the mall and everything , but it seems that the sunback is always sold out and I could never buy it :(

I know, I'm sorry :( we don't have any in stock but we will be getting more in, and we will sell them separately so people don't have the buy the whole pack to get one
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Re: CS Mall - open now :)

Postby moribundgalaxy » Thu Feb 13, 2014 1:35 pm

Tess, is there ever a chance we can buy these with C$?
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