rabidcoyote wrote:I also do not appreciate responses like "staff isn't hostile" or "the site's security wasn't compromised" in response to discomfort at all. They resolve nothing and feel gaslight-y. I'd say the proper way to go about this would be "a significant number of people think (staff are hostile/CS security was breached) -> their views on this differ from mine, I feel comfortable, they don't -> I acknowledge their worries, so what can we do to help them feel comfortable?" - aside from very young people, please don't forget there is A LOT of neurodivergent users here, myself included.
THIS! Games are supposed to be fun for everyone & is supposed to be 'accessible' for everyone. Staff can sometimes sound like robots/monotone & that can come off as unwelcoming for nuerodivergent users or even users with anxiety & other things like that. It costs absolutely nothing to be a bit more gentle when someone breaks the rules & it costs nothing to give verbal warnings rather than suddenly giving someone a strike or whatever - I understand that they've likely seen some of the stuff that breaks the rules many times before but that's no excuse to be rude.
I understand that staff have lives outside of CS! That's understandable! And I see the point of them not being paid to be staff being brought up a bunch...but NOBODY forced them to be a staff member, they applied & they chose this route - if they can't afford to be kind to users then maybe they should quit?
People are all very different, people perceive things differently & telling them how they're 'SUPPOSED' to feel is downright detestable. Even if some staff aren't trying to be rude/hostile they have to understand that sometimes they can be perceived that way by other people.
