by Celozon » Sun Apr 28, 2024 4:29 pm
I'd suggest trying out clearing your browser cache including your cookies. Just be aware that clearing the cookies will cause you to be logged out of everything you use on that browser (it does not clear the passwords saved in the browser, just logs you out of websites). The idea is to ensure all new login info is generated next time you log in since websites normally used saved info from the cache and sometimes the saved info can be old/bad and cause issues.
If you are still having trouble after doing that I'd suggest sending a help ticket. We have noticed a few other users also having login issues on Chrome but so far I don't think any specific cause has been identified yet. If you do send in a ticket I suggest including what kind of device you use, the browser & what version its on, and everything you've tried already to fix it (including the stuff mentioned here).