Messages Problem

[Natey-Night]

For some reason I can't look at one of my new messages It says You have 1 private message currently on hold because of full folder.
Release all on-hold messages… they will be re-sorted into the appropriate folder if enough space is made available. My messages folder only has 78 messages. What's Up?

[| Aloy |]

You have to click "Release on hold messages"

[Natey-Night]

Thanks. I did that before and it didn't work but now it just did