I hate it too. :C I suck at face-ups but I hate default face-ups. Thankfully the girl I'm currently using I actually met in person once and she was very kind and sweet. <3 (Though I have had people just, like, vanish and not show up until I threaten with a paging thread.

)
I once had a seller who just mailed off my head because I didn't reply to their PM. I didn't reply because I was reading PMs on my phone and was having an allergic reaction to some make-up. That mineral make-up that everyone is supposed to be fine with? Yeah apparently I'm in the 10% that is allergic to something in it. So she mailed off my doll, with the wrong state on it. So for days I was having to try to track him down in the mail, near tears thinking I was going to loose him and she didn't even insure him! D:< Her excuse? She didn't know how much I had him insured for. Oh yeah I was pissed and got a full refund on my face-up.
I probably just ruined any hopes of you sending him off. lol It really isn't that bad though, it's just the first doll that's terrifying. It's like going on a rollar coaster for the first time ever. XD
I have moved onto Flight Rising and I'm trading away all of my open groups of pets and items for Gems and Treasure. <3 Except for lions, I will come back and trade for lions.