Not only are these my rules, they stand for the rest of the shop unless otherwise mentioned. Not following these rules will get you a spot onto the blacklist.
● No begging, complaining, or whining, should you not be able to provide sufficient payment or the artwork isn't finished faster. It's no problem of ours. Do not resort to calling names, foeing, purposely ignoring, or pitting other members against us in a fit, if you have a problem contact any of the shop owners or the moderator, Zuchi.
● Make sure you read through the payment charts thoroughly, don't go ordering the nicest most expensive art if it's something you just can't afford. We don't want to be haggling a fullbody digital piece when your payment better suits a traditional sketch.
● DO NOT cancel your art order by cancelling the payment trade and leaving a message within the trade. This will automatically get you on the blacklist if an explanation is not provided within the next 48 hours. If you don't want your art anymore, that is fine by us, but it causes us problems with organization when the order is cancelled through a trade, not through PM. If you don't want your order anymore, send us a PM but don't ruin it for others by cancelling through trade.
● We take time to finish art, you have to understand that. Not just a week or so but longer than regular and a lot of you don't seem to understand that. If we think you've waited too long for your art and do not think it can be done soon, or that you have expressed impatiences either by the means of annoying us or bluntly stating so we may cancel your order, which refunds the pets and you can order at a later time, if you choose so. If you have a problem with the time things are taking, send us a polite message, or Zuchi, and we'll one of us will explain what's going on but you sometimes can't expect more than that. We'll do our best to stay loyal to your order and finish it but that option may not apply in every case.
● Sometimes just because it's on our wishlist, doesn't mean it's going to instantly get you art or finished any faster. One wishlist rare is not your golden ticket to art so keep that in mind if that it what you offer and the payment is declined. (Applies mostly to wishlist rares, commons, and uncommons.) Adding more pets onto the order will also not guarantee you that the art will be finished faster, unless stated otherwise.
● If we say/indicate your order is accepted, it's not the end of the world if your name isn't in the slots. Sometimes there just may not have been time to add you right then and there but we'll get around to it.
● If you decide it's a good idea to order over PM, we advise against doing so. PM's get lost and deleted, as well as forgotten about so just because you remembered your order doesn't mean we did. Arranging payment via PM is fine, but once the right trade is sent you'll be expected to have a form posted in the artshop.
● If a character is too complex, it may be declined.
● Payment must be sent before an order, and will be accepted once the art is done.
● Sometimes I, King of Grunge will work on easier order first and follow with the more complex ones to help orders get done faster (but they will still take time.)
● Please separate your pets into another group BEFORE sending the trade so that the trade will not get auto-cancelled if you either move the pets or accidentally trade them away. That is to save us both, the artist and consumer, the problem with cancelled trades.
● We will not change the character being drawn,refund your pets or art if you choose to cancel your order once the artist has already finished the lineart.
● You may not order with a description, it's a perfect formula for misunderstanding and overall unhappiness and many customers are not willing to prepare themselves to wholeheartedly accept whatever it is they could get from a description.