Frequently Asked Questions:
Please read these, and the other info posts, before asking questions.
Help! Tess, where do I send my cake?You don't send the
cake anywhere, all we want you to send is
photos of the cake.
Where will my entry appear?Once the competition is over, we'll be posting a gallery of all the valid submissions we received on our website.
I made a really nice cake for the contest but I don't have a digital camera, how do I show it to you?I'm really sorry, but unless you can upload a photo for us to look at online, we can't accept your entry. You might be able to borrow a camera from a friend or from school/work - ask around before you make your entry.
Oops... I forgot to take the 'in progress' photo of the cake before it was finished... what do I do now?Upload your completed cake entry photo anyway, and wait for an admin to get in touch. We might be able to accept your entry without a progress shot, or we might ask you for more information. Unfortunately, we can't guarantee that we'll still accept your entry.
Oops... I forgot to put my username slip in the photos, and I've eaten the cake now. What do I do?Upload your entry photos anyway, and wait for an admin to get in touch. We might be able to accept your entry without the username slip, or we might ask you for more information. Unfortunately, we can't guarantee that we'll still accept your entry.
If you've forgotten, but still have all or some of the cake left, just take more photos!
I'm not from the United States... how will the prizes work for me?We will offer the same prizes no matter where you live, but the Amazon voucher can be adjusted for the non-US Amazon websites:
Amazon Canada,
Amazon China,
Amazon France,
Amazon Germany,
Amazon Italy,
Amazon Japan, and
Amazon UK. The value of the voucher you'll receive will be converted to the local currency.
Amazon will ship to most places around the world (even if it's not specified for your country), but if you are able to pick a local Amazon site then you can get cheaper/free shipping on some of the items.
I want to make something kind of like the one you made for the example images... how did you do that?I got some soft white/marzipan icing and molded the character, cake, and 'plate' by hand. I let them dry for a day and then painted them with food coloring. The cake is just a regular vanilla cake with white icing, and I piped the edge using a plastic bag full of icing with a special tip to squeeze the icing out of. It was my first time doing all those things so the end result isn't perfect, but I'm sure you can do better!
Do I have to make figures to go on the cake like you did?No! You can decorate your cake however you want to! I'd recommend getting some icing pens if you plan to draw a picture onto the cake instead
I am a COPPA member, can I enter the contest?Yes, you can enter the contest. If your photos of your cake also show your face, we won't publish the photos online unless you're clearly standing next to your parent or guardian (and they give you permission to post it). If you are one of the winners of the competition and the photo doesn't also contain your parent or guardian, we would blur your face out of the photo when we display it on our website.
Some of our prizes require us to ask you for your shipping address to be delivered. If you are a COPPA user, then you must first get your parents to fax us the COPPA permission slip. If you don't want to give us your address, we can just send you the prizes that don't require an address (such as the Amazon voucher and C$)
We will contact you to arrange this if you are one of the winners, so you don't need to worry about this now.
I'm not allowed to share my postal address, so what happens if I win?That is okay, we can send amazon gift vouchers by email, and the other prizes will be applied to your CS account without any further information required. For the pinback buttons to be sent we will require a postal address, but if you can't give us an address then you might nominate another member to receive the prize instead.
Can you ship the prize to..?Yes, we can ship the prizes anywhere in the world. We're in New Zealand, so everywhere is overseas for us
When does the contest end?No more entries will be accepted after April 30th.
If my friend helps me make the cake, can we win two prizes?No, one entry = one chance at a prize, you would have to share anything you might win. If you don't like that idea, make more than one cake and enter one each.
I really just want those buttons! Can I buy them?They're not available for sale yet, but they might be in the future. Because we live in New Zealand, it's difficult to sell things to overseas buyers without the shipping price turning people away. We are still considering our options, but we have hopes to get them in the store eventually.
Did you get my entry?Please return to the submission page. When you view that page, it shows you exactly the entry that you have submitted and allows you to make changes to it. If you don't see your entry there, we don't have it, please submit it again.
If you navigated away before it finished saving, we definitely don't have your entry. You need to wait for it to finish saving. If you're attaching a lot of photos, attach just one photo at a time and "save" each time. That way it will save much faster. You can save as many times as you like.