Simon wrote:jprspereira wrote:Simon wrote:Nick just let me know that we accidentally ran out of Very Rare pets because they were being given away too quickly (we still have pets for higher and lower rarities, this issue is specific to VR pets), we are going to need to adjust the rarity distribution in the pound openings to prevent this from happening again, so expect a change to the rarity distribution in future openings.
The reason there were 18 of the same dog is because the system registered those as being the closest pets to VR it had available. Apologies for the recent awkward pound openings.
Can you go into more detail on how you guys go with banned account's pets? I'm seeing several accounts that were banned more than 1 year ago with thousands of high-value pets still in them. Maybe this could be part of the temporary solution.I don't personally handle these cases, but my understanding is that often people are banned for acquiring pets in a shady way, then they trade them off to others which creates a very complicated web of trades that need to be sorted out (this can often take a long time, can involve waiting for people to log in so we can talk to them, etc.) If we have any doubts, we stay on the safe side because we don't want to send pets to the pound that have rightful owners.
The main issue was that the rarity spread in openings weren't a true reflection of what was actually in the pound. Sure adding some pets from banned accounts might be a temporary solution but without adjusting the rates to be more accurate they would quickly run out again so the long term solution is fixing the spread to be more accurate. I think recently we were just getting a bit too spoiled with the frequency of rare pets - it's not sustainable releasing that many unfortunately.
The banned accounts' point is very valid and I appreciate the quick reply. Makes sense that you guys don't wanna take the risk. I 100% agree the formula needs to be changed to adapt to the Pound's reality, but I also understand people feel like they never get anything "good" from it either, so it's only going to get worse. In a way, you guys need to adapt to make the Pound as sustainable as possible, but on the other hand, people are not satisfied and that dissatisfaction is not good to CS.
One argument I've seen around is people wanting more pets, more events, more stuff. The answer I've seen from staff seems to be that the current team wouldn't be able to sustain more events, having the risk of getting overwhelmed and burned out. That wouldn't be good for CS either.
What I mean by this is: have you considered hiring a few more artists to make Pound-exclusive pets? I'm not necessarily saying more UR/OMGSR-level of pets. It could be a range between omgsc-omgsr. These pets would only be obtainable through Pound. They could be added to help balance what the Pound is missing at any given point. Considering that these would be exclusive for Pound, I think it would generate enough hype for people to be overall satisfied, because there would be a bigger abundance of more desired pets. People would care about that omgsc Pound-exclusive pet, not just rare+ pets.