regster wrote:-snip-
I think you misread the first of my comments that you had a problem with. I said there were locked threads because nick already said he was sorting the problem.
Therefore there was no need for the threads. It makes the situation blow up. The threads were flooding the site. And while it was nice for a day or two to have something to rant on and share experiences, after that, there was no need for the forum topics that are basically just pooping on the staff at that point when they're trying to fix it. Again. It's not a simple 5 minute job. It's takes time and having everyone panicking or being nasty doesn't help.
I don't suppose you also have seen the few posts that came up, swearing about staff ?
Okay, so as for posts being locked "before an official announcement", every single one has given a pretty in depth reason. I'm pretty sure it's a site rule to not create posts for things that has a resolution. These issues either have one or are being worked on. It stops the spreading of rumours, it clarifies where people stand, and it stops the clogging up of forums.
The C$ debt as you have put it, makes no sense because its a pixel game.
But did you read the last post??
I thought it was silly until I read what the staff are doing to help.
The people in debt have extra pets that they didn't have. The staff are willing to swap out those extra pets for the C$ so it's a fair swap and no debt. I think that's pretty fair. Seeing as all other pet related trades left people back where they started. It sucks giving up pets but it's what everyone else had to do. It seems like the ones in C$ debt kind of just want a free ride in keeping both pets and C$. If this is the case anyway. But that's my opinion.
But your problem here is communication. Just look at the last message on every page. There's your communication. If they posted on the front board for every locked forum topic, it's would be
chaos. (A lot of forums are locked, it would flood the front page)
Yes the one offering pets to one's that lost pets is really sweet but it if the rules. I'm fairly certain there's no forum topics out there saying "only giving pets to new users". There's ones that say they're giving to both but especially to help out newbies. But that's just cleaver wording. They're still not leaving people out though. It's frustrating sometimes but CS does stick by the rules. Frustrating...but that's what keeps the game fair and safe.
As for all the other posts, you've just proved my point to be correct. I'm not sure I every said official announcement and if I did I apologise. But I said when things were being fixed. When Nick came out and said he's sorting it. Every one of those posts you linked were locked
after nicks announcement. All with in depth explanation and telling people to "please come send us a message if you need help".
Again, it's CS policy to not create panic or spam.
I think what's icarus was thinking was the small amount of people that were hacked compared to how many it could have been. A lot of people were affected by it. But guess what? Staff were there to help. I messaged them in an absolute state. I felt sick and felt like crying because so much that I had done was reversed and I didn't know why or how, if I had done something wrong etcetera. But they replied immediately explaining what had happened, assuring me I hadn't lost anything extra. And yes it sucks SO bad to lose trades, it did have to happen and the staff dealt with it as best as they could at the time. Fix the issue, don't cause panic.
I appreciate that you agree they're only human and are trying their best but will make mistakes just like the rest of us. But you seem to agree with that then complain that they should have done better.
However I feel like this is turning more into an argument, and not a constructive one. I clearly have differing opinions than the majority. So I won't be commenting on here again. Or I'll plan on not commenting here again, who knows what will pop up.
I just think at least one person should be actually thinking about it and looking into the facts while remembering the staff.are.people. people who are trying their best and deserve to be treated as such♡
Thanks for reading if you did. I have a huge amount of issues with CS sometimes but this game is honestly my baby. I care about it immensely, it's all I had when I was younger, i legit had no friends. My pets were my friends lmaoo. and it helps me escape my blood clot issues as an adult. None of it would be here if it wasnt for the staff and their strict kindness! I moan about this game because I care. But I know when to start supporting and when to forgive.
(Thank you staff....if you read this, also♡)
[size=50]I would also like to add that there's still threads open for discussion!!!the staff havent locked them all[
/size]
