Mooshyy wrote:sugar free. wrote:camelia2 wrote:Wrong forum and cutoms are CLOSED!!!!!!! READ BEFORE YOU SUBMIT
Once again I'm new. I don't really fully understand this. I've decided to take my business elsewhere, I didn't appreciate your rude, unnecessary behavior. Good bye.
I mean you should at least read the forum before you submit tho its not hard- It said that customs were closed where you got the forum to fill out so you shouldnt be surprised
Don't mind me jumping in-
It's 100% true that sugar free was in the wrong, but as a moderator/manager/any staff, camelia2 should definitely be treating issues more professionally. I've been a long time lover of volux and even I was a little shocked. A "Please make sure customs are open before requesting, and that this is the correct thread. Forms in incorrect places or submitted while customs are closed will be ignored." Would have been more than enough, and actually helpful. This place is very overwhelmed, though, and popular, so both confused customers and rude (or stressed!) staff can be expected.