Northern Malagon wrote:Question. There were rules not clearly defined or even mentioned in the old FAQ/rule section, yet I know a few people who got banned for it, then had their accounts closed. How do they get a hold of staff members to discuss this? Sadly their help tickets have gone ignored/misplaced.
lucky333123 wrote:Northern Malagon wrote:Question. There were rules not clearly defined or even mentioned in the old FAQ/rule section, yet I know a few people who got banned for it, then had their accounts closed. How do they get a hold of staff members to discuss this? Sadly their help tickets have gone ignored/misplaced.
The best way would to remessage the help ticket system. Sometimes moderators are super busy, thus sometimes tickets get misplaced.
Northern Malagon wrote:lucky333123 wrote:Northern Malagon wrote:Question. There were rules not clearly defined or even mentioned in the old FAQ/rule section, yet I know a few people who got banned for it, then had their accounts closed. How do they get a hold of staff members to discuss this? Sadly their help tickets have gone ignored/misplaced.
The best way would to remessage the help ticket system. Sometimes moderators are super busy, thus sometimes tickets get misplaced.
Thank you for letting me know. They have 4 at this time and none have been answered. I will let them know to resend the questions again.
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