Chicken Smoothie Help: The store and C$

What is the store?

In the store we have a wide selection of items and pets available for purchase with Chicken Dollars (C$). Some of the items are free, so look carefully to find a bargain... :). You can see what the items will look like on pets by dragging them onto the model pets.

What are Chicken Dollars (C$)?

Chicken Dollars are site credits which are bought with real-world money. You can use C$ to pay for store pets and items.

How long do things stay for sale?

Most store items are available indefinitely - there is no set date for them to be removed or retired. We add new items to the store a few times a year. Any changes to the store items' availability will be announced in the news box.

Store pets are usually only available for a 2 month period, and at the end of that time they are replaced with new ones. New store pets are announced in the news box when they become available.

How do I get Chicken Dollars?

You can add funds to your account by buying Chicken Dollars on the top up page. You can pay for the C$ online using your PayPal account (if you have one), or if you don't have a PayPal account you can just pay with a regular credit card like Visa or Mastercard. You should receive your C$ almost instantly.

If you have a PayPal account, you can use the "eCheck" feature to pay directly from your bank account instead of using a credit card, although just like a regular check the payment will take about 5 days to clear. You will only receive your Chicken Dollars once the check has cleared.

It is possible for players to send C$ in trades, so you may be able to obtain C$ through trading with other members. You can also send store pets and items through trades.

It is unfortunately not possible to earn C$ by playing games on the website or by posting on the forums, and we don't plan to introduce such a system in the future.

Can I get a refund if I change my mind?

Usually not. But if you've just topped up by PayPal and haven't bought anything with it yet, we can probably solve it for you. Contact us at payments@chickensmoothie.com.

Help, my online topup didn't work!

If you paid through PayPal, your C$ should appear on your account within five minutes of topping up. If it still doesn't appear after an hour, please email us at payments@chickensmoothie.com and we'll sort it out for you. Please note that if you paid by eCheck, the payment will take around 5 days to complete as we wait for your bank to make the transfer.

How can I get store pets or items if I'm not able to buy C$?

C$ and all store content is tradeable. Visit the trades boards and you might be able to find someone who'll trade their C$ or store pets and items.

Is there a way to transfer C$ onto another person's account?

Yes, when you trade with someone a button will appear to add C$ into the trade.

I'm finding myself spending too much in the store...

Playing Chicken Smoothie is fun, but sometimes you can find yourself getting a little carried away. If you're worried that you are spending too much in the store, we can help. We can temporarily disable the topup page for your account so that you can concentrate on other things... :). Please don't hesitate to email us at payments@chickensmoothie.com and we'll discuss solutions with you. This email address is only checked by Nick and Tess and anything you send there will be kept completely confidential.

Our Halloween candy hunt is now over! I hope everybody had fun!