my friends accunt not valid?

[rapidash]

ok, so my sister Houndoomlover is trying to log onto her account but it keeps on saying that her account isnt valid..and this happened after she chagned her E-mail but for somereason her Email isnt working so she didnt get the verifing Email..an Tess change the email?

[Tess]

she needs to email help@chickensmoothie.com for help