C$ Problem

[Azahlea]

I keep trying to buy some C$ with Paypal and its not working for some reason. Is this a problem that has to do with Paypal or Chickensmoothie? I keep getting a message that says "contact your merchant" or something like that. Can anyone help me with this? Thanks!

[Nick]

Hi there,

I guess that we're the merchant, but I'm not sure how to fix that problem . What exactly do you click on when that appears?

[Azahlea]

Hi there,

I guess that we're the merchant, but I'm not sure how to fix that problem . What exactly do you click on when that appears?

Lol, okay this is what I do:

I click the "Buy Now" button on the Chicken Dollars page, then it takes me into the login page of Paypal. I login, and then it shows me a review what I am buying and I click on the "pay now" button, and then it logs me out and gives me the message "This payment cannot be completed and your account has not been charged. Please contact your merchant for more information."

I've never had this happen with Paypal before, so I'm stumped =/

[Nick]

Hm, sorry I'm not sure what could cause that. I'd make sure that the credit card details you have in PayPal are still up to date (and not expired or anything).

[klaoud]

This may be caused by the fact that your paypal account is currently empty? I think this happened to me once, but I can't reember if it was in the same scenario.

[Azahlea]

This may be caused by the fact that your paypal account is currently empty? I think this happened to me once, but I can't reember if it was in the same scenario.

I don't usually have a balance on Paypal; I think it just takes money straight from my debit card. And I'm still a little bit confused about the message I keep getting about "contacting my merchant"