I think someone's trying to hack me.

[Loras]

I keep finding my account logged off even though I pressed the button to keep me logged in. I'm kinda worried to be honest. If there's anyway to look into it, I'd be grateful. Yesterday I found that I had to enter the captcha to get back into my account. Please help me someone?

[Coalchaser]

Have you changed your password? If not, you should do so.
Since you had to enter a captcha, it definitely sounds like someone's trying to get into your account. Either Tess or Nick could probably look into this for you.

[Loras]

Please Nick, Tess, please look into this for me? I'm very concerned and I don't wish to lose my pets. Thank you.

[Loras]

Help please?

[Tess]

No-one else has tried to gain access to your account. The reason you had to enter the captcha is that last time you tried (or someone from your location tried) to login to your account, you guessed your password wrong three times. This was in November, and happened from the same place you always login, so I don't think it was a hack attempt.

Even if someone else had logged in to your account, that wouldn't log you out, so that is not a sign that you've been hacked.

If you keep getting logged out while playing, it sounds like you have disabled cookies in your browser. CS will need cookies enabled to keep you logged in, so make sure to check your internet settings.

[Loras]

Tess you're a hero! Doesn't make sense why I'd have to enter Captcha now though. My system has the password set automatically. Oh well. Thank you so very much!