Apple ipad trading problem

[TheMamba]

My sis has problems with trading on her ipad. When she wants to send a trade, she can't open any groups to choose pets from. They are simply not shown and it says "no options" where the groups should be.
She has a Samsung phone and it works fine on this one.
I have a Samsung phone and a Samsung tablet and I have no problems either.
The only device it doesn't work with is the Apple ipad. What is the reason for this and how can it be fixed?

[Lennie]

Hiya!
This appears to be a relatively common occurrence with Apple products and there are a few ways to get around it: one possible work-around is selecting outside of the window (which should make the "no options" prompt disappear) and then reselecting the drop-down menu to select a group. Another option that has been shared is to select a different tab and then return to the original tab you were sending a trade in. ^^

[TheMamba]

Thank you so much, it worked!