Server update - Report problems here

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Re: Server update - Report problems here

Postby soma fish » Sat Apr 03, 2021 2:55 am

Pyromaniacal wrote:
skywalker, wrote:
      hi nick !!
      im not sure if this is a problem or just a glitch or something,
      but on my page the adopt option keeps saying theres new stuff when there isnt.
      It tells me "new!" for easter but ive already checked out the page and all the new stuff on it,
      but it wont change back to normal. I can provide screenshots if needed !

      thank u for your time !!

I've been having this issue since yesterday too. I was assuming it was a glitch from the April Fool's stuff, but even now that that's over it persists.


Yes this happened to me as well, but it stopped after april fools. I think it might have just been a glitch instead of an april fools thing
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Re: Server update - Report problems here

Postby beegee » Tue Apr 06, 2021 11:50 am

A couple things - when I go into easter page just now and click to spend tokens and get a pet it flicks back to the easter page and sometimes it did give a pet and other times not - unsure now as to if I lost tokens and did not get pets. This was happening just now.

A trade I sent last night - where I sent to trade one of my pets for one of someone else's .... I found they accepted the 'trade' but there was nothing for me - only them and they thought it was a gift :( I definitely did click on a pet I wanted from them and poof it has disappeared.
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Re: Server update - Report problems here

Postby Swishy & Broken » Tue Apr 06, 2021 2:02 pm

ZΕL wrote:We're not sure if this is a glitch or a feature, but one of us used the GHAA account earlier to bump our wiki help thread accidentally, and it did change the date on the last post, but didn't add a "Last bumped by" note to it:
Forum/viewtopic.php?p=126529735#p126529735

I thought at first that it might not have added it because the bumping account owns the thread, but we just tested it under the same conidions (OP bumps, but last post was someone else's), and it worked as usual (date changes, bump note added).

Dunno if it's because of the update, but in any case it's a bit weird, because without the note it just looks like I made a brand new post today

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Re: Server update - Report problems here

Postby LoveIsLove » Wed Apr 14, 2021 1:05 pm

beegee wrote:A couple things - when I go into easter page just now and click to spend tokens and get a pet it flicks back to the easter page and sometimes it did give a pet and other times not - unsure now as to if I lost tokens and did not get pets. This was happening just now.

A trade I sent last night - where I sent to trade one of my pets for one of someone else's .... I found they accepted the 'trade' but there was nothing for me - only them and they thought it was a gift :( I definitely did click on a pet I wanted from them and poof it has disappeared.

I had this happen when there was a problem in the coding of someone’s trade rules. If you send in a help ticket staff should be able to help you with possibly reversing the trade.



Unrelated but I am having a problem that I haven’t had before where I am being constantly logged out. For example I will log in to type a post such as “bump” on my trade thread and be logged out before I can click submit then I have to log in again submit it and sometimes it will log me out a third time. It’s semi random. Sometimes I will stay logged in for a while doing things with no problem and other times I will be logged out repeatedly in a short span of a few minutes.
I am using the same device and browser that I’ve been using for a little bit now.
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Re: Server update - Report problems here

Postby niggledd » Mon Feb 13, 2023 5:28 pm

Hi Tech team - when will the link for 2023 be added? - the extra clicks are making my life so hard :p

This is the 2023 that should appear when you hover over 'Archive' from the main screen.

Ta

:}
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Re: Server update - Report problems here

Postby Nick » Mon Feb 13, 2023 6:15 pm

Whoops, I've added that one now!
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Re: Server update - Report problems here

Postby niggledd » Mon Feb 13, 2023 6:17 pm

Thanks so much - love your work - love the site :).
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Re: Server update - Report problems here

Postby ButterflyChaser » Fri Apr 07, 2023 12:18 am

Was it just me or was there a server outage around 6am central time?
Looking for: Halloween 2019 pets. I have tokens but missed the trade in times due to no internet access the end of October.
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Re: Server update - Report problems here

Postby Nick » Fri Apr 07, 2023 12:26 am

That one's fixed now!
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Re: Server update - Report problems here

Postby moon gem » Tue May 02, 2023 6:25 am

do we know if there is something up with posting?
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