Old inactive account?

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Re: Old inactive account?

Postby insomnislack » Wed Aug 14, 2019 3:01 pm

Ahh let me specify--
This is my new account. The one I am using. This is not the old account.
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Re: Old inactive account?

Postby axelandria » Wed Aug 14, 2019 4:26 pm

    I suggest just sending in a help ticket.
    normal players can't get your pets back to you, unfortunately.
    staff is there to help! they're not bothered by help tickets c:
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Re: Old inactive account?

Postby Burrito Bunny » Wed Aug 14, 2019 8:34 pm

Hi there,

As Axelandria suggested, you must send a help ticket; this is not an issue users can help you with. You can send it here: help/gethelp

Pets are not deleted or moved due to inactivity alone. CS firmly believes in keeping accounts safe if their owner’s ever do decide to come back and visit :)

Regardless, it is necessary for you to send a ticket along with the username of the other account. Excluding the whole situation with the pets, we do not allow users more than 1 account. If you continue, there’s a chance that staff may discover it and think you are cheating. As such, it is important to report these things yourself, to avoid misunderstanding!
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