Old inactive account?

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Old inactive account?

Postby insomnislack » Wed Aug 14, 2019 2:42 pm

I have an account that says its inactive from years ago- I have not used it in years and I have not logged into any account but the one I am currently using.
If the account is inactive and it says there are no pets on the account when I view the profile from this account does that mean my pets are lost?
And if they aren't lost could I get them back??
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Re: Old inactive account?

Postby Ocean » Wed Aug 14, 2019 2:44 pm

I would send in a help ticket for admins to read, as normal players/general helpers can't help you with this c:

If you didn't giveaway the pets or donate/delete them, they should still be there as, no matter if it's an inactive account or not, cs doesn't remove the pets or items or posts.
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Re: Old inactive account?

Postby insomnislack » Wed Aug 14, 2019 2:46 pm

Before I send the ticket would I be able to view the pets like normal if they WERE there? I'd hate to go through the trouble if there's nothing on the account, I honestly can't remember if I'd ever done anything with the pets.
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Re: Old inactive account?

Postby kim taehyung. » Wed Aug 14, 2019 2:48 pm

they might've been sent to the pound if you've been inactive for a while? I'm not quite sure if that's how it works though
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Re: Old inactive account?

Postby Ocean » Wed Aug 14, 2019 2:49 pm

Like I said, cs does not get rid of your pets.

And yes, you would be able to view them if you have the account name.
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Re: Old inactive account?

Postby insomnislack » Wed Aug 14, 2019 2:50 pm

Then I probably don't have a chance of getting them back, either way. The account is from like 4 or 5 years ago and it literally doesn't show me any pets. Thanks for your guys' help though, I appreciate it!
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Re: Old inactive account?

Postby GucciFlipFlops » Wed Aug 14, 2019 2:51 pm

it probably means they got deleted because you have more than 1 account
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Re: Old inactive account?

Postby Ocean » Wed Aug 14, 2019 2:53 pm

You wouldn't be able to view the profile if it got deleted. And it wouldn't be deleted unless you were trading in between accounts unfairly. If you don't mind pming me the account, I can take a look c:
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Re: Old inactive account?

Postby Fritzel » Wed Aug 14, 2019 2:54 pm

I see pets from 2011 so I think they are there. Just not very active.
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Re: Old inactive account?

Postby Direwolf_1411225 » Wed Aug 14, 2019 2:55 pm

Yeah I still see pets; in yearly categories of 2011+ And a few other folders
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