Messages (1) wont go away- fixed

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Messages (1) wont go away- fixed

Postby khenney » Fri Apr 12, 2019 6:48 am

Theres nothing there but I can get the "(1)" to go away.

I had a full inbox so I deleted a few things and move some others. I had some apparently unread messages and have clicked them multiple times and they still show as read (they are old messages and weren't a problem until today)
I've also tried logging out. Still there
Last edited by khenney on Fri Apr 12, 2019 12:53 pm, edited 1 time in total.
Art commissions and trades are closed. I just dig have time guys, I'm so sorry

Avatar is my original art
I am an adult player

You can call me Khen, CG, or Bailee
I have a son (adult player,) 2 mutts, fish, chickens, and a goat. If you ever need help with equine genetics just send me a message and I will help if I can. If not I will give my best guess and provide resources
If you have a pressing art request, pm me, chances are I'll atleast atempt it


Character Storage¤Art Shop Page (closed)
Rest in peace Logan Admiral
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Re: Messages (1) wont go away

Postby DrinaLestrange » Fri Apr 12, 2019 7:16 am

You need to hit the button to release the new message.
It says "release all on hold messages " or something similar
Last edited by DrinaLestrange on Fri Apr 12, 2019 8:44 am, edited 1 time in total.
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Re: Messages (1) wont go away

Postby nermal1999 » Fri Apr 12, 2019 7:19 am

I've had that problem times 10 because I had over 600 stuck

So if clicking the release button doesn't work
I'd suggest that you send a help ticket

That's what I did, and then Nick ended up helping fix the problem
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Re: Messages (1) wont go away

Postby Rotzalot » Fri Apr 12, 2019 8:01 am

There’s no harm in clearing your cache. It might fix the problem. If nothing else, than I suggest sending in a help ticket. It could be a problem arising due to all the new updates implemented as of late.
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Re: Messages (1) wont go away

Postby khenney » Fri Apr 12, 2019 12:52 pm

Got it fixed- thanks everyone!
Art commissions and trades are closed. I just dig have time guys, I'm so sorry

Avatar is my original art
I am an adult player

You can call me Khen, CG, or Bailee
I have a son (adult player,) 2 mutts, fish, chickens, and a goat. If you ever need help with equine genetics just send me a message and I will help if I can. If not I will give my best guess and provide resources
If you have a pressing art request, pm me, chances are I'll atleast atempt it


Character Storage¤Art Shop Page (closed)
Rest in peace Logan Admiral
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khenney
 
Posts: 3341
Joined: Tue Feb 01, 2011 5:22 am
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My gallery
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Trade with me

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