The Rules and Help pages have been updated!

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Re: The Rules and Help pages have been updated!

Postby SillyRabbitTrix » Fri Mar 04, 2016 5:58 am

This is great news!!
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Re: The Rules and Help pages have been updated!

Postby Panne » Fri Mar 04, 2016 2:03 pm

    Ooh, nice shiny update! Looks great, it'll definitely be easier to find answers to questions now! C:
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Re: The Rules and Help pages have been updated!

Postby unsuffer » Sun Mar 06, 2016 9:32 am

Oh my goodness thank you so much for the update, it definitely cleared up a lot of questions I had!

(One time I called myself an "ass-clown" and then basically became filled with a blind terror thinking that my account would get banned XD I was like "I know I heard someone say minor swear words are ok on here... I just don't know which ones" ;o;)
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Re: The Rules and Help pages have been updated!

Postby Northern Malagon » Sun Mar 06, 2016 1:05 pm

Question. There were rules not clearly defined or even mentioned in the old FAQ/rule section, yet I know a few people who got banned for it, then had their accounts closed. How do they get a hold of staff members to discuss this? Sadly their help tickets have gone ignored/misplaced.
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Re: The Rules and Help pages have been updated!

Postby lucky333123 » Sun Mar 06, 2016 5:38 pm

Northern Malagon wrote:Question. There were rules not clearly defined or even mentioned in the old FAQ/rule section, yet I know a few people who got banned for it, then had their accounts closed. How do they get a hold of staff members to discuss this? Sadly their help tickets have gone ignored/misplaced.


The best way would to remessage the help ticket system. Sometimes moderators are super busy, thus sometimes tickets get misplaced.
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hey hey xxxxxxx's don't work
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xxReceived: 1,342
xxTrading for GH Cat Litter!
xx
hey hey xxxxxxx's don't work
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xxxxxxixImage
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Re: The Rules and Help pages have been updated!

Postby Northern Malagon » Sun Mar 06, 2016 5:50 pm

lucky333123 wrote:
Northern Malagon wrote:Question. There were rules not clearly defined or even mentioned in the old FAQ/rule section, yet I know a few people who got banned for it, then had their accounts closed. How do they get a hold of staff members to discuss this? Sadly their help tickets have gone ignored/misplaced.


The best way would to remessage the help ticket system. Sometimes moderators are super busy, thus sometimes tickets get misplaced.


Thank you for letting me know. They have 4 at this time and none have been answered. I will let them know to resend the questions again.
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Staff Note - KaineLyre and I often trade back and forth. We are partners and live in the same house so may use the same computer now and again, as we only have one between us.
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Re: The Rules and Help pages have been updated!

Postby lucky333123 » Sun Mar 06, 2016 5:51 pm

Northern Malagon wrote:
lucky333123 wrote:
Northern Malagon wrote:Question. There were rules not clearly defined or even mentioned in the old FAQ/rule section, yet I know a few people who got banned for it, then had their accounts closed. How do they get a hold of staff members to discuss this? Sadly their help tickets have gone ignored/misplaced.


The best way would to remessage the help ticket system. Sometimes moderators are super busy, thus sometimes tickets get misplaced.


Thank you for letting me know. They have 4 at this time and none have been answered. I will let them know to resend the questions again.


The best way to do it is replying to the same help ticket that they submitted. Hope they get an answer soon.
ImageImage
━━━[is timeless]━━━
hey hey xxxxxxx's don't work
xxI'm a gifter Bombed: 2,865
xxReceived: 1,342
xxTrading for GH Cat Litter!
xx
hey hey xxxxxxx's don't work
Image
ixImage
[size=85]━━━━━━[has no]━━━━━━
xxxxxxixImage
Lucky's Tumblr (Ask Questions)
Send In A Help Ticket credit
Image
xxxxxxxImage
━━━━[are forever]━━━
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Re: The Rules and Help pages have been updated!

Postby Northern Malagon » Sun Mar 06, 2016 6:04 pm

Ahhh ok, I will have them do that. Thank you for your help :)
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Staff Note - KaineLyre and I often trade back and forth. We are partners and live in the same house so may use the same computer now and again, as we only have one between us.
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Re: The Rules and Help pages have been updated!

Postby yodudesupbro » Mon Mar 07, 2016 3:32 am

Thanks so much for updating! :D
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