"Unable to send trade message" What?

The board to ask questions, report problems, or post suggestions about the site, forum, or pets.

"Unable to send trade message" What?

Postby Minimanta » Wed Apr 14, 2010 12:06 am

So someone just send me a trade but it said that they couldn't send me a trade message:
Image

And that made me wonder why they are unable to send me a message. I have never seen that before...

So what's the reason? =3

Tess wrote:We introduced a new trade message feature today, but there was a bug which meant that no-one was able to send trade messages. The bug is fixed now, so you should not have the same problem with new trades.

HOWEVER: There are some users on the site who are unable to send trade messages, and you will now get the 'such and such is unable to send a trade message' if they send you a trade.

This new feature is designed to help some members to explain to their trade partner why they are sending a trade without a message. Some members have no choice but to send a blank trade message.

Users who are unable to send a trade message may be one of the following:

A member who has signed up sometime after January 2010 and who has no approved forum posts. This is because new users are now required to have their first post approved before they are able to send messages or post freely. It will not affect members who signed up last year before we introduced the post approval on new members. Once their first post has been approved, they will be able to send messages as usual.

OR

A COPPA member. COPPA = Children's Online Privacy Protection Act. Basically, under US Law, children under 13 cannot post on a site like this without submitting a signed parent's permission form. So if someone is a COPPA protected member, it means that we know they are under 13 (either by them indicating at sign up, or posting their age somewhere else that we've seen) and as a result we are required to put them in a user group where they are unable to post or send any messages unless they fax or mail us a signed permission slip.

Members who signed up before March 2010 will not have been automatically sorted into the COPPA usergroup, because we didn't know your age at signup. Also technically the law does not apply to non-US citizens, but other countries probably have similar child protection laws.
Image
If you can dream it, you can do it ~~ Walter Elias Disney
User avatar
Minimanta
 
Posts: 12498
Joined: Fri Jan 09, 2009 8:54 pm
My pets
My wishlist
My gallery
Trade with me

Re: "Unable to send trade message" What?

Postby Aitanaru » Wed Apr 14, 2010 12:11 am

Unable means just that they hasn't send it... There is no reason, that happens everytime when someone will not send a trade message. :3
I won't cry for yesterday.

And I will be your hope
When you feel like its over
And I will pick you up
When your whole world shatters
And when youre finally in my arms
Look up and see, love has a face

Red - Not Alone
This is what God says to me everyday, and I find it very encouraging. Blessings to Red and all who serve the Lord. Amen.
User avatar
Aitanaru
 
Posts: 5857
Joined: Mon Aug 17, 2009 9:59 pm
My pets
My wishlist
My gallery
Trade with me

Re: "Unable to send trade message" What?

Postby Minimanta » Wed Apr 14, 2010 12:17 am

No I haven't seen it before today. Unable mean they can't send a message, not that they didn't send one. When they don't send a message it only show the time.
Image
If you can dream it, you can do it ~~ Walter Elias Disney
User avatar
Minimanta
 
Posts: 12498
Joined: Fri Jan 09, 2009 8:54 pm
My pets
My wishlist
My gallery
Trade with me

Re: "Unable to send trade message" What?

Postby Sorren Fey » Wed Apr 14, 2010 12:29 am

Either it is someone new who hasn't made any posts or a COPPA'd member. Both are not able to send any messages.
User avatar
Sorren Fey
Site Admin
 
Posts: 14799
Joined: Mon Aug 18, 2008 4:38 am
My pets
My wishlist
My gallery
Trade with me

Re: "Unable to send trade message" What?

Postby Minimanta » Wed Apr 14, 2010 12:32 am

I see. Then I guess it's a COPPA member, because the person have over 1100 posts XD

Thanks for telling me! I just got a little curious X3
Image
If you can dream it, you can do it ~~ Walter Elias Disney
User avatar
Minimanta
 
Posts: 12498
Joined: Fri Jan 09, 2009 8:54 pm
My pets
My wishlist
My gallery
Trade with me

Re: "Unable to send trade message" What?

Postby Jesse 6072 » Wed Apr 14, 2010 1:28 am

I have the same problem, but I can't send trade messages as well (what's COPPA btw?). When I added a message I saw it after sending the trade - now I don't, what's wrong with it?
'''
Image
'''
User avatar
Jesse 6072
 
Posts: 12927
Joined: Sat Oct 03, 2009 8:22 pm
My pets
My wishlist
My gallery
Trade with me

Re: "Unable to send trade message" What?

Postby ベビーメタル » Wed Apr 14, 2010 1:33 am

I don't understand either
I've just sent a trade and the message didn't show up.
It's bugging me now
(I am no longer active on CS and only come on to adopt monthly pets)
User avatar
ベビーメタル
 
Posts: 3363
Joined: Sun Jan 03, 2010 12:32 am
My pets
My wishlist
My gallery
Trade with me

Re: "Unable to send trade message" What?

Postby Lady » Wed Apr 14, 2010 1:49 am

The King of Idiots wrote:I have the same problem, but I can't send trade messages as well (what's COPPA btw?). When I added a message I saw it after sending the trade - now I don't, what's wrong with it?

If you were COPPA'd, you wouldn't be able to post on the forums either.
And this is what COPPA is: http://www.coppa.org/
ImageImageImageImage
User avatar
Lady
 
Posts: 4433
Joined: Tue Jun 24, 2008 5:44 am
My pets
My wishlist
My gallery
Trade with me

Re: "Unable to send trade message" What?

Postby Mirela » Wed Apr 14, 2010 1:59 am

But kagome19 isn't in coppa and has posts, so why she is unable to send a message? And iebae-chan? And much more people?
Attachments
bez tytułu.PNG
bez tytułu.PNG (378.61 KiB) Viewed 1307 times
I sharing computer with my sister, Nei. Please don't ban us.
Mirela
 
Posts: 12
Joined: Sun Dec 13, 2009 11:39 pm
My pets
My wishlist
My gallery
Trade with me

Re: "Unable to send trade message" What?

Postby Lady » Wed Apr 14, 2010 2:03 am

It's probably just a bug. When Nick gets on later I'm sure he'll look into right away. ;)
ImageImageImageImage
User avatar
Lady
 
Posts: 4433
Joined: Tue Jun 24, 2008 5:44 am
My pets
My wishlist
My gallery
Trade with me

Return to CS Help, Suggestions, and Problems

Who is online

Users browsing this forum: No registered users and 0 guests